FAQ

Q: How long will it take to receive my Purple Panda Lavalier Microphone Kit?
A: You should receive your Purple Panda Lavalier Microphone Kit within 3-5 business days of order confirmation (or faster if you chose a faster shipping option).

Q: Why did I receive only one item from my order?
A: If you have ordered multiple products, we may ship some before others in an effort to get them to you as soon as possible. This means that you may receive a product (or more than one) before others. Don't worry if this happens, it usually just means that the rest are still on the way. In cases where this will take place, you will receive an email with unique tracking numbers for each product in your order. If you do not receive all of your products, please track the remaining ones to check if they are still on the way. If you feel like there may have been a mistake with your order, please contact us :)

Q: Do you offer lifetime money-back guarantee on all products?
A: We’re so confident you’ll love what we do that we offer a lifetime 100% money-back guarantee on all our products!

Q: I would like a refund, how do I get one?
A: Please contact support at support@purplepandastore.com or use our "Contact Us" page on to get help.